Service Designer

Overview

Global Senior Talent Acquisiton @ Pride Global

Are you a skilled Service Designer passionate about human-centred design and digital transformation?

We’re hiring multiple Service Designers to join innovative, cross-functional teams working on transformative digital projects that improve public services.

Location: Primarily Remote (Canada-based) with occasional meetings in Edmonton, AB

Contract: Up to 24 months, full-time, flexible hours based on project needs

Schedule: Flexible, aligned with project demands

What You’ll Do

• Apply human-centred design and agile methodologies to program reviews and digital transformation projects
• Conduct user and behavioral field research, co-design workshops, and usability testing
• Create service journey maps, blueprints, prototypes, and user stories
• Analyze service performance and report finding...