Service Desk Analyst: IT Troubleshooting & Customer Support

región centro, jalisco, Mexico • Posted June 02, 2026

Job Type: Full-time

Location: región centro, jalisco

Posted: June 02, 2026

Category: Bases de datos, analítica y BI, Soporte técnico y administración

Application Deadline: July 12, 2026

Role Description

                    HCLTech is looking for a customer support professional in Mexico, Jalisco to provide hardware, software, and network problem resolution via various communication channels. Candidates should have 2-3 years of relevant experience and a high school certificate. Proficiency in English and tools like Citrix and ServiceNow is required. The role comes with a competitive benefits package including life insurance, medical expenses insurance, vacation days, and continuous training opportunities.
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