Service Desk Engineer
Bengaluru, Karnataka, India • Posted May 31, 2026
Job Type:
Full-time
Location:
Bengaluru, Karnataka
Posted:
May 31, 2026
Category:
Computer Occupations
Application Deadline:
July 10, 2026
Role Description
Designation:
Service Desk Engineer
Experience : 3-5years
Job Location:
Bangalore
Notice Period:
Immediate- 30days
NOTE:
1st and 2nd Round would be Face to Face (On the same day).
About the Role
End User IT Support Deliver continuous firstlevel IT support to all Customer users including business users and firstlevel IT support for Applications and Infrastructure environment for Customer via the designated Service Desk platform ensuring accessibility and responsiveness across all communication channels which includes email, NLP enabled chat, chatbot Service Portal and Phone calls through contact center solution.
Responsibilities
Incident and Service Request Management: Own the lifecycle of incidents and service requests promptly maintaining transparent communication and timely updates to endusers until closure.
Knowledge Base Maintenance: Maintain and update the Service Desk knowledge base to inc...
Service Desk Engineer
Experience : 3-5years
Job Location:
Bangalore
Notice Period:
Immediate- 30days
NOTE:
1st and 2nd Round would be Face to Face (On the same day).
About the Role
End User IT Support Deliver continuous firstlevel IT support to all Customer users including business users and firstlevel IT support for Applications and Infrastructure environment for Customer via the designated Service Desk platform ensuring accessibility and responsiveness across all communication channels which includes email, NLP enabled chat, chatbot Service Portal and Phone calls through contact center solution.
Responsibilities
Incident and Service Request Management: Own the lifecycle of incidents and service requests promptly maintaining transparent communication and timely updates to endusers until closure.
Knowledge Base Maintenance: Maintain and update the Service Desk knowledge base to inc...
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