Service Manager

Location: Orono, ON Type of Employment: Full-Time

As Service Manager, you’ll lead a dynamic service department, driving excellence in operations, customer satisfaction, and team performance. You’ll be the go‑to leader who ensures every repair, service call, and interaction reflects Premier’s values — reliability, integrity, and care. This is a chance to take ownership of a thriving department, build a high‑performing team, and make a tangible impact every single day.

What You’ll Do

• Lead and oversee daily service operations — from shop scheduling to technician efficiency.
• Partner with store management to develop and achieve annual service budgets and measurable goals.
• Drive customer satisfaction by resolving issues with professionalism and care.
• Recruit, train, coach, and inspire a talented service team to grow both personally and professionally.
• Manage financial performance, ensuring profitabi...