Service Operations & Data Analytics Intern

Core job responsibilities

Role Overview

This role is ideal for students who are passionate about data analysis, Power BI dashboard creation, and operational performance improvement.

The intern will work closely with the Service, Finance, Logistics, and Commercial teams, using real operational and service data to deliver meaningful insights and support data‑driven decision‑making.

Key Responsibilities

Power BI Dashboard Development & Data Analysis

• Develop and maintain Power BI dashboards to visualize service operations, inventory, and revenue data.
• Create interactive dashboards to track key service KPIs, including:
  • Ticket response and closure timelines (e.g. opened within 24 hours, closed within 7 days)
  • Downtime and service operational performance
  • Service sales, billing status, and revenue trends
• Perform data preparation and cleansing to ensure data qual...