Service Operator JBLE1_NI

Working Arrangements: Fixed term contract with potential for permanency, 37.5 hours per week. 5 days office based in Titanic Quarter, Belfast. Free onsite parking. About Us:iTS is a Northern Ireland-based provider of technology and solutions for complex case management and other bespoke government and private customer solutions. We are a rapidly changing, ambitious and dynamic business located in Belfast. We seek people who, like us, put the client at the heart of everything they do. About the Role: We are seeking a detail-oriented service operator for the sortation, validating, scanning and processing of returned customer forms and documents across both paper based and system based workflows. The ideal candidate will have accurate data entry and strong organizational skills, with a commitment to maintaining confidentiality and compliance. Key Responsibilities: Sort and scan all incoming post. Review, verify and validate returned forms & documentation. Accurate data entry on customer c...