Service Support Coordinator

Brief Job Description :

•    Provides high-quality and valuable support to contracts administration and related processes. 

•    Processes transactions on time and in an efficient, effective, and accurate manner, with focus on quality and timeliness. 

•    Ensures that information logged in the designated databases and systems is accurate and updated. 

•    Ensures that proper monitoring is in place and required reports are delivered in a timely manner. 

•    Ensures that information needed by internal and external customers are provided accurately and on time

•    Ensures all contract transactions are done accurately and on time. 

•    Provides accurate solutions to issues and concerns raised by the market units or other points of contact.