Service & Support Engineer (m/f/d)

RIEDEL Communications is the leading provider of live production tools in the media, sports and entertainment sectors. To cover our customers' needs holistically, we are divided into three business units: Product Division, Managed Technology & Riedel Networks.

Our Product Division develops, produces and distributes audio, video, IT and communication solutions. With our live production tools for the media, sports, entertainment and corporate industries, we deliver a wide range of high-quality and state-of-the-art products that are among the most innovative of their kind in the industry.

Join us as Service & Support Engineer (m/d/f) on this exciting journey and experience the fascination of Riedel Communications in action.

Your Responsibilities

• You manage and take full ownership of Customer Service cases, providing first- and second-level support to internal and external customers via hotline, remote sessions, and on-site troubleshoot...