Service Writer / Advisor

Calgary, Alberta, Canada • Posted March 23, 2026

Job Type: Permanent - Full time
Location: Calgary, Alberta
Posted: March 23, 2026
Category: Information and Record Clerks
Application Deadline: May 02, 2026

Role Description

Description

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SERVICE WRITER / ADVISOR

Calgary, AB

Full-Time | Monday-Friday | 40 hrs./week

SUMMARY:

The Service Writer is the primary liaison between customers and the service department. They are responsible for accurately identifying customers' needs, creating detailed work orders, coordinating repairs and ensuring a high level of customer satisfaction throughout the service process. Interactions with company stakeholders will include technicians, parts department, rentals department, sales department, and external customers. Through customer service, technical understanding, and workflow coordination, they will keep equipment repairs moving efficiently and profitably.

COMPENSATION & REWARDS:

  • Competitive Base Salary
  • Quarterly Profit-Sharing Bonuses
  • Annual performance review with salary increase opportunity
  • % Employer-Paid Health Insurance
  • Vacation
  • Pai...
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