ServiceNow Architect

Overview

We are the leading provider of professional services to the middle market globally. Our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Responsibilities

• Lead discovery workshops to understand client business capabilities, pain points, and strategic objectives, translating them into scalable ServiceNow solutions
• Define and communicate the overall ServiceNow platform vision, architecture, and roadmap aligned to client business goals and enterprise architecture standards
• Architect end-to-end solutions across ServiceNow modules (e.g., ITSM, ITOM, CS...