ServiceNow Developer

ServiceNow Developer

Responsibilities

• Develop and customize ServiceNow applications and modules, including Incident, Problem, Change, Service Catalog, and Knowledge Management.
• Design and implement ServiceNow workflows, business rules, and scripts to automate processes and enhance functionality.
• Create and maintain ServiceNow integrations with external systems using REST, SOAP, and other APIs.
• Collaborate with stakeholders to gather and analyze requirements, translating them into technical specifications.
• Develop and maintain ServiceNow portals, dashboards, and reports to provide actionable insights and data visibility.
• Ensure the performance, security, and scalability of the ServiceNow platform through regular monitoring and optimization.
• Develop and maintain documentation related to ServiceNow configurations, customizations, and integrations.
• Implement and manage ServiceNow upgrades, patches, ...