ServiceNow Experience Designer – CSM UX Lead

remote, remote, Canada • Posted June 01, 2026

Job Type: Full-time

Location: remote, remote

Posted: June 01, 2026

Category: Marketing & Media, IT & Technology

Application Deadline: July 11, 2026

Role Description

                    A leading IT services firm in Canada is seeking a ServiceNow Experience Designer to enhance customer service capabilities through intuitive digital experience design. The ideal candidate will lead user-centered designs in the ServiceNow CSM module, conduct user research, and collaborate with cross-functional teams to meet business goals. Candidates should have strong UX and service design experience, along with knowledge of inclusive design practices.
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