ServiceNow ITSM & CSM Developer

Hiring: ServiceNow ITSM & CSM Developer

Location: Riyadh, Saudi Arabia

Employment Type: Full-Time

Experience: 5+ Years

Work Mode: Onsite / Hybrid (as per client requirement)

Job Overview

We are seeking a highly skilled ServiceNow ITSM & CSM Developer to join a dynamic enterprise team in Riyadh. The ideal candidate will have strong hands-on experience in ServiceNow ITSM modules, Customer Service Management (CSM), and custom development, with the ability to design, configure, and optimize ServiceNow solutions aligned with business needs.

Key Responsibilities

• Design, develop, and customize ServiceNow ITSM modules (Incident, Problem, Change, Request, Knowledge).
• Implement and enhance Customer Service Management (CSM) workflows, case management, and ser...