Shift Lead

**Job Description:**
**Job Summary:**

Opens and closes the store in the absence of store management, including all required systems startups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries. Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers. Models and delivers a distinctive and delightful customer experience.

Job Responsibilities:

**Customer Experience**

+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver adistinctive and delightful customer experience, including interpersonal habits (e.g., greeting,eye contact, courtesy, etc.) and Walgreen...