Shop Manager

360 Talent is partnering with a premium luxury brand to appoint a driven, entrepreneurial Concessions Manager to lead and elevate its presence within a high-profile department store environment.

This is a unique opportunity for a commercially minded leader who thrives on ownership - combining sales excellence, clienteling, and brand storytelling to deliver both performance and an exceptional client experience.

You will take full ownership of the concession, acting as a true brand ambassador while building a loyal client base and driving measurable growth.

What You’ll Be Driving

• Own and exceed all KPIs: revenue, UPT, ATV, and conversion
• Leverage sales insights to identify opportunities and drive performance
• Create innovative strategies to increase footfall, engagement, and repeat business

Client Experience & Clienteling

• Deliver a refined, high-touch luxury experience at every interaction