Site Reliability Engineer - Tangerine

Toronto, Ontario, Canada • Posted March 17, 2026

Job Type: Full-time

Location: Toronto, Ontario

Posted: March 17, 2026

Category: Engineers

Application Deadline: April 26, 2026

Role Description

Is this role right for you?
 In this role you will: Manages the team workflow to maximize business and technical efficiencies. Develop and guide the team members in enhancing their technical capabilities and increasing productivity
Supervises IT Support team; assigns and prioritizes production incidents, and problems, trains and coaches IT Support teams on ways to improve customer support; develop staff skills
Ensures all production issues are resolved within SLAs, and user requests are completed satisfactorily and that all customer requests are responded to in a timely manner. 
You’ll be responsible for providing investigation and second level support on client issues, technical issues, system/web site outages and questions from all internal and external applications by maintaining, prioritization and addressing to respective Tangerine technology groups and vendors.
You will run the production environment by monitoring availability and tak...
                

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