SME Support

## SME SupportApplylocations: Johortime type: Full timeposted on: Posted 2 Days Agojob requisition id: ## **JOB DESCRIPTION**Customer Service• Maintain a positive and professional working relationship with internal and external clients.• Respond to customer service requests in a timely manner.• Respond to emergency callsMaintain Data Center Systems• Assist the Operation Lead in the daily management of the DC Operations and Periodic Preventive Maintenance Management ensuring 100% uptime of the DC critical M&E systems• Plan, coordinate Master Maintenance plan from Elect, Mech. Work with Site Lead to inform affected clients and to make changes if requested by clients• Work with all DC vendors/term contractors/equipment OEM on the scheduled maintenance to ensure that all planned maintenance is carried out• Ensure all subcontractors are inducted and permitted to work within the Critical Environment domain. Review contractor method statements, risk assessments, and MSDS to ensure co...