SOFTWARE CUSTOMER CARE

Publication contents

What you will be responsible for: 

-Technical assistance to both Italian and foreign customers on the use of the software; 

- Interface with other company functions for the optimal handling of customer requests; 

- Creation of example projects and guidance in solving customer problems; 

- Training activities for customers; Supporting the team of internal developers. 

Role Requirements: 

- Master's degree and/or Bachelor's degree in Computer Engineering; 

- Preferable experience in the role of at least 3 years in structured industrial companies with technical roles involving customer relations; 

- Experience in the automation sector is welcome; 

- Excellent knowledge of the C# programming language; 

- Knowledge of the Visual Studio environment, Visual Studio Code; 

- Knowledge of Microsoft and Linux operating systems;...