Software Development Specialist - L3 Production Support

Software Development Specialist - L3 Production Support

We are currently seeking a Software Development Specialist - L3 Production Support to join our team in Guadalajara, Aguascalientes (MX-AGU), Mexico.

Qualifications

• Hands‑on development experience in Core Java with at least 3 years.
• Worked on projects in the Java tech stack.
• Clear coding interview using CoderPad.io.
• Overall software experience 6‑9 years.
• Strong in Java.
• Experience with SQL, Splunk, Git.
• Hands‑on experience using ServiceNow and process workflow.
• Hands‑on experience with AWS preferred.
• 3+ years of relevant L3 support.

Responsibilities

• Provide support for resolution of L3 issues with detailed analysis, code fixes, and rigorous testing.
• Support product servers and clients on cutting‑edge platforms, contributing to continuous improvement and continuous delivery...