Software Engineering Technical Leader

**Meet the Team**

The CX Engineering team builds and operates the next generation of AI empowered Cisco's Customer Experience (CX) automation, orchestration and observability platform. We develop cloud-native, Kubernetes-based infrastructure that powers network automation, service provisioning, and closed-loop automation across Cisco's enterprise customer base. Our platform spans hybrid cloud deployments (on-premises and SaaS-connected), multi-hypervisor infrastructure (vSphere, Hyper-V, KVM), and integrates with Cisco's portfolio of network management solutions.

You'll join a team of architects, engineers, and automation specialists working on complex distributed systems that combine microservices architecture, infrastructure-as-code, and sophisticated CI/CD pipelines. We value technical excellence, automation-first thinking, and the ability to architect solutions that scale across diverse enterprise environments.

**Your Impact**

As a Software Archi...