Software implementation engineer (ai & agentic workflows)

Location: Ballito

A leading, fast-growing company at the forefront of Artificial Intelligence and Enterprise Architecture is seeking a Software Implementation Engineer to help architect, deploy, and optimise AI-driven agentic workflows that function as a digital workforce for enterprise clients.

This is not a traditional support role. It is a high-impact engineering and client-facing opportunity for someone who wants to build real-world AI systems that don’t just respond — they execute, automate, and deliver measurable ROI.

Key Responsibilities Agentic Workflow Design Design and implement autonomous AI agent workflows that manage end-to-end business processes. Develop intelligent automation solutions for customer engagement, lead qualification, follow-ups, and complex enquiry resolution. Create scalable logic structures that enable AI agents to operate efficiently and reliably. Enterprise Systems Integration Lead integrations with enterprise platforms, includ...