Software Support Engineer

**Software Support Engineer – Raleigh, NC**

Are you a creative technical problem solver? Are you driven to fix what’s not working or make things work better? If so, our team members are transforming how we support our customers, and we want to include you on the journey.

Be part of a team that supports, configures, and fixes advanced, electric, “smart” meters, firmware, and large-scale, metering software systems within Honeywell’s Smart Energy business. You will be an integral team member that works to keep our many utility customer’s critical metering systems operational and working efficiently. You will also diagnose issues and deliver creative solutions to complex technical problems to achieve high levels of customer happiness.

**KEY RESPONSIBILITIES**

+ * Technical customer support via web portal, phone, and email
+ * Diagnose complex software, hardware, and firmware problems or configuration issues
+ * Answer customer technical questions...