Solutions Analyst (PHL)

Role Details

Location: Metro Manila, Philippines
Work Arrangement: Hybrid
Contract Duration: Full-time
Training Schedule: Open to shifting schedules (subject to business requirements).
Work Schedule: Open to shifting schedules (subject to business requirements).
Expected Start Date: Immediately

The Role

The Analyst, CX Solutions is an early‑career role on Crescendo’s Solutions Consulting team, designed for individuals who are highly analytical, curious, and excited to work at the intersection of AI, customer experience, and commercial strategy. This role partners closely with Solutions Consultants to support the development of pricing strategies, service designs, and customer‑facing proposals for both new prospects and existing customers transitioning from legacy outsourcing models to Crescendo’s modern AI + human solutions. As an Analyst, you will take the first pass at structuring complex problems—gathering data, building financia...