Solutions Engineer (Enterprise Suite)

Overview

The Solutions Engineer is an embedded engineering role on the Centerline AI team. SE's are the bridge between Product Management and Engineering, moving fast to integrate AI innovations directly into the product (Public Safety Enterprise Suite), maintain those integrations, and build new interfaces to support them. This person works directly with customers on-site, gathering real-world feedback, showing new functionality, and implementing improvements in real time.

The ideal candidate is an adaptable software engineer who is comfortable writing code one day, running an on-site workshop with a customer agency the next, and wiring in a new AI capability the day after. They utilize the work AI Engineers build, integrate it directly into the product, and are expected to travel regularly to agencies for hands-on feedback sessions and rapid implementation cycles. Infrastructure and DevOps are owned by the Foundation team; the Solutions Engineer focuses on the product...