Specialist, Implementation

Title and Summary

Specialist, Implementation

Purpose of the Team

• The Customer Implementation Services team provides customer processing implementation support for MasterCard's new and core products and services in the form of processing and technical consultancy/advisory and project management services for existing and new customers.
• We work in partnership with the account team representatives and market delivery managers / Technical account managers and product delivery in the regional offices and are focused on providing superior technical and product support to customers during their processing implementations.

Job Description

• Act as central point of contact for customers and/or MasterCard customer representatives throughout processing implementation project end‑to‑end execution.
• Assess and document customer needs and implementation impacts on customers' and MasterCard's core and non‑core pro...