Sr Dynamics 365 Analyst - Customer Service

Requirements Gathering : Ability to define business and functional requirements by engaging with stakeholders, ensuring alignment with Microsoft Dynamics 365 and Power Platform capabilities.

Solution Design: Expertise in collaborating with Solution Architects and Developers to create high-level and low-level solution designs.

Product Vision: Capability to work closely with the Product Owner to shape and contribute to the Product Vision.

Backlog Management: Proficiency in owning and managing the Product Backlog, documenting requirements in User Stories, and securing sign-off from the Product Owner before development.

Functional Design : Ensure that solutions meet user needs and are consistent with Dynamics 365 and Power Platform capabilities.

Development Support: Provide daily support to the Development Team, including detailed specifications an...