Sr Support Engineer - enterprise application /SaaS production- Support

Coimbatore, Tamil Nadu, India • Posted May 26, 2026

Job Type: Full time

Location: Coimbatore, Tamil Nadu

Posted: May 26, 2026

Category: Computer Occupations

Application Deadline: July 05, 2026

Role Description

Overview:
Blue Yonder is currently seeking Support Engineer who will support the BY Network platform within the Blue Yonder ecosystem. BYN operates as a multi-enterprise, real-time digital supply chain network that enables collaboration across suppliers, carriers, manufacturers, distributors, and customers. This role is responsible for ensuring operational stability, SLA adherence, structured incident management, and governance across a multi-party supply chain environment.
Scope:
Deliver flawless application support to BY customers by resolving complex solution issues.
Drive resolution of escalated and complex solution issues in collaboration with multiple BY and customer stakeholders.
Deepen competency on end-to-end solution architecture and relevant SaaS tools OR business processes and industry domain.
Own customer solution and enhances solution stability and service quality eventually enabling increase in customer satisfacti...
                

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