Staff Associate Network Administration

bengaluru, karnataka, India • Posted May 30, 2026

Job Type: Full-time

Location: bengaluru, karnataka

Posted: May 30, 2026

Category: Other-General

Application Deadline: July 09, 2026

Role Description

Job Description  
 :Role:  Tier T1.5 Support for AT&T GCSC Teams 
Responsibilities:  
First responder for strategic services (Flexware, SDWAN OTT) 
Network triage and service restoration. 
Managing transport circuits (AVPN, AIA, BB, LTE) 
Analyzing and escalating network events 
Coordinating software/hardware resources 
Monitoring, data capture, and problem analysis 
Ticket management and escalations 
Working with internal/external support groups 
Negotiating with other support centers for testing plans 
Technical Skills:  
1-3 years in telecommunications/managed network infrastructure 
1+ years in customer service/client interfacing 
1-2 years in Networking/IT infrastructure (WAN, LAN, Voice, etc.) 
Good to have Knowledge of SDN/SDWAN (Viptela, Velocloud, Silverpeak, 128T) 
Good in WAN, LAN, voice technologies, routers,...
                

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