Staff Associate Network Administration

Hyderabad, Telangana, India • Posted June 06, 2026

Job Type: Full-time

Location: Hyderabad, Telangana

Posted: June 06, 2026

Category: Computer Occupations

Application Deadline: July 16, 2026

Role Description

Job Description
 :Roles and Responsibilities:
Acting as a Tier T1.5 for GCSC Teams.
1st responders supporting AT&T GCSC strategic services like Flexware, SDWAN OTT
Performing network triage
Knowledge of different types of transport/Circuits -AVPN,AIA,BB,LTE
Managing the process of Service restoral and break/fix functions, Scope include – Analyze and escalate
Prioritizing and analyzing the events in the network
Engage right group for software or hardware resources when unavailable or when there is degradation in performance impacting business processes.
Ensure monitoring, data capture, and analysis capabilities to quickly identify problem areas and provide corrective action.
Ticket ManagementWork with internal support groups and recommend diagnostic tests based on degree of service impairmentAccess provider management and associated escalationsCoordinate with other support centers...
                

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