Staff IT Engineer

Hey! My name is John and I started here at Ashby as IT Manager around 6 months ago, excited to meet you! In that time Ashby has grown from ~250 to 320 folks and the scope of what we’re doing in IT has expanded.

Currently the IT team here is just me; we want to grow that team to keep providing world‑class service and the most automated, delightful technology to work with during their time at Ashby.

Responsibilities

Own and fix customer issues from ingest through to resolution, whether that’s a one‑time fix or a deeply technical project affecting the whole org

Offer, advocate and then implement best practices for an IT function that is securely creating the most productive workforce in the world

Own projects across device management (Kandji, Crowdstrike), identity management (Okta, Google Workspace), hardware logistics (laptop shipping, accessories lifecycle) and user lifecycle (onboarding, offboarding and user changes) to automate manual proc...