Staff Solutions Engineer

Are you ready to unlock intelligence? If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

Job Description: Support field sales in helping customers understand the value of the Kong API/Connectivity Management platform, understand customer requirements and how the Kong platform can help. Grow trusted client relationships throughout the entire sales lifecycle, from initial product reviews to production. Support PoCs throughout the evaluation process. Ensure 100% customer satisfaction across the assigned set of accounts. Prioritize customer needs and coordinate with support, product, and engineering teams. Create technical documentation for DevOps, implementations, and services engagements. Support top-of-funnel marketing by creating blogs, webinars, and participating in trade ...