Supply Chain - Customer Service Representative

Winnipeg, Manitoba, Canada • Posted March 21, 2026

Job Type: Full-time

Location: Winnipeg, Manitoba

Posted: March 21, 2026

Category: Business Operations Specialists

Application Deadline: April 30, 2026

Role Description

Responsibilities
: Manage inbound inquiries (process quotations, orders for engine spare parts and other documents) from an allocated customer base within agreed time-scales.
Accurately input customer information and order details into SAP.
Collaborate with internal teams (procurement, etc.) to ensure timely order fulfillment.
Track orders and proactively follow up with customers to provide updates and address any concerns.
Utilize advanced Excel skills (pivot tables, VLOOKUPs, formulas, charts, graphs) to analyze data, generate reports, and provide meaningful business insights. (Intermediate level proficiency required; macros not needed).
Liaise with immediate manager/super user to establish training needs on a regular basis to maintain knowledge adequate for performing all required functions
Organise and chair appropriate meetings with the customer, ensuring a high level of customer service is achieved
...
                

Interested in this role?

Click the button below to start your application for Supply Chain - Customer Service Representative at MSP Direct Sourcing.

Apply Now