Support analyst

About Groupe SII
At Groupe SII, we believe technology should serve people — not the other way around. As a leading international IT and engineering services company, we’re proud to collaborate with some of the most innovative companies across industries. With over 14,000 professionals in 20+ countries, we foster a culture that encourages creativity, agility, and shared success.
Join us and be part of an organization where your ideas matter, your growth is prioritized, and your expertise drives real-world impact.
Direct Responsibilities
Release Management
- Adhere to deployment procedures define by Change Management Board and Team’s guideline
- Ensure Deployment package adhere to packaging standards
- Reviewed and validate deployment packages rollback procedures
- Ensure only the requested deployment packages are deployed.
- Post deployment support - issues are escalated and communicated to stake holders. Review and troubleshoot deployment issues with Develope...