Support Analyst

About Groupe SII

At Groupe SII, we believe technology should serve people — not the other way around. As a leading international IT and engineering services company, we’re proud to collaborate with some of the most innovative companies across industries. With over 14,000 professionals in 20+ countries, we foster a culture that encourages creativity, agility, and shared success.

Join us and be part of an organization where your ideas matter, your growth is prioritized, and your expertise drives real-world impact.

Direct Responsibilities

Release Management

• Adhere to deployment procedures define by Change Management Board and Team’s guideline
• Ensure Deployment package adhere to packaging standards
• Reviewed and validate deployment packages rollback procedures
• Ensure only the requested deployment packages are deployed.
• Post deployment support - issues are escalated and communicat...