Support Engineer, Associate

We are seeking an experienced AS400 Support Engineer to provide application support, maintenance, and troubleshooting for enterprise banking and business-critical systems running on IBM AS400 (IBM i) environments. The ideal candidate will have strong technical expertise in COBOL, RPG, CL, DB2, and batch job processing, along with hands-on experience in production support, incident management, and system enhancements.

• Provide Level 2 / Level 3 application support for AS400 (IBM i) systems and business applications
• Monitor and support batch jobs, interfaces, and system processes to ensure smooth daily operations
• Investigate, troubleshoot, and resolve production incidents within SLA timelines
• Perform root cause analysis and implement preventive solutions for recurring issues
• Develop, maintain, and enhance COBOL, RPG IV, and CL programs based on business requirements
• Work with DB2 SQL...