Support Engineer

Are you a
No deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.
L1.5 Support Engineer
in
Cadiz
seeking a new interesting challenge?
If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for!
We are looking for a dynamic, proactive and talented person to join our team and perform the following tasks:
Day-to-day incident monitoring and resolution (ServiceNow preferred)
Interact with IT & business users on functional issues
Triage issues and coordinate with cross-functional teams for timely resolution
Follow service management processes (e.G., Incident, Change, Capacity, Problem)
Maintain agreed SLA levels and assure quality of delivery at all times
Coordinate communications between suppliers, OEM, and other IT/business stakeholders
Track and report progress to stakeholders
Adhere to...