Support Engineer (L1)

Req ID: 363110 

We are currently seeking a Support Engineer (L1) to join our team in Bangalore, Karnātaka (IN-KA), India (IN).

Demonstrated ability to support ADF, Azure SQL, Databricks, Snowflake, and PBI in production environments
Effective operation in a 24×7 support model with rotating shifts
Monitor production data pipelines on a 24×7 basis
Perform initial incident triage and severity classification
Execute documented runbooks and standard recovery procedures
Maintain incident communications, ticket updates, and status reporting
Escalate unresolved incidents to Level 2 with relevant diagnostic context

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure pr...