Support Engineer L3
Sydney, NSW, Australia • Posted May 28, 2026
Job Type:
Full-time
Location:
Sydney, NSW
Posted:
May 28, 2026
Category:
computer-and-mathematical
Application Deadline:
July 07, 2026
Role Description
Must Have Skills: 5+ years of experience in DNS operations/support, with at least 23 years at L3 level Strong handson experience with BIND (opensource DNS) Deep understanding of: DNS protocol internals Authoritative vs Recursive DNS TTL, caching behavior, and query resolution flow Strong Linux/Unix system administration experience Strong networking fundamentals: TCP/IP, UDP Latency and routing behavior Nice to Have Skills: Experience with Anycast DNS deployments Exposure to other DNS software: Unbound, PowerDNS, Knot DNS Automation and scripting (Shell, Python, Ansible) Monitoring tools: Prometheus, Grafana, Nagios, Zabbix ITIL processes (Incident, Problem, Change Management experience) Requirements
4-8 years
Must Have Skills: 5+ years of experience in DNS operations/support, with at least 2–3 years at L3 level Strong hands on experience with BIND (open source DNS) Deep understanding of: • DNS protocol internals • Authoritative vs Recursive DNS • TTL, caching behavior, a...
4-8 years
Must Have Skills: 5+ years of experience in DNS operations/support, with at least 2–3 years at L3 level Strong hands on experience with BIND (open source DNS) Deep understanding of: • DNS protocol internals • Authoritative vs Recursive DNS • TTL, caching behavior, a...
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