Support Engineer, REALM
Hyderabad, India, India • Posted June 03, 2026
Job Type:
Full-time
Location:
Hyderabad, India
Posted:
June 03, 2026
Category:
other-general
Application Deadline:
June 08, 2026
Role Description
Description
The REALM Team in Hyderabad is looking for a Software Support Engineer who will act as first level support for all incoming production software application issues dealing with near 100+ different services in Transportation Technology and Services org. Support Engineer will be specializing in application support of WW Amazon transportation systems.
Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.
Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally de...
The REALM Team in Hyderabad is looking for a Software Support Engineer who will act as first level support for all incoming production software application issues dealing with near 100+ different services in Transportation Technology and Services org. Support Engineer will be specializing in application support of WW Amazon transportation systems.
Your solutions will impact our customers directly! This job requires you to constantly hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks will define your success. High Impact production issues often require coordination between multiple Development, Operations and IT Support groups, so you get to experience a breadth of impact with various groups.
Primary responsibilities include troubleshooting, diagnosing and fixing production software issues, developing monitoring solutions, performing software maintenance and configuration, implementing the fix for internally de...
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