Support Engineer , Retail Business Services

Description
Join our Retail Business Services team and help shape the shopping experience for millions of Amazon customers worldwide. You'll work on solving complex, high-impact problems across catalog management, supply chain optimization, and retail operations—using your technical expertise to build scalable solutions that drive real business results.

Key job responsibilities
- Evaluate emerging technologies and cloud infrastructure solutions to enhance our operational capabilities and system performance
- Lead incident management activities, including on-call responsibilities, and conduct thorough root cause analysis to prevent future issues
- Develop and implement automation solutions that improve stability, reliability, and scalability across our systems
- Collaborate with peers across teams to identify opportunities for solving problems that enhance customer experience
- Contribute to operational excellence initiatives by designing robust processes and ...