Support Engineer

Responsibilities:- Analyze and diagnose technical issues in e-commerce applications.
- Identify root causes of issues, whether in code, configuration, or infrastructure.
- Develop and implement hotfixes in a controlled and efficient manner.
- Propose and implement optimizations for the platform and its components.
- Maintain constant and clear communication with both technical and non-technical teams.
- Participate in ticket and incident management using Jira.
- Collaborate in an agile environment with a focus on continuous improvement.Technical Requirements (Hard Skills):- English proficiency (written and spoken).
- Programming in Java with Spring Boot.
- Experience with Google Cloud Platform (GCP).
- Proficiency in Oracle and MongoDB databases.
- Solid knowledge of Unix/Linux systems.
- Experience in log analysis, debugging, and monitoring tools.
- Familiarity with agile methodologies (Scrum).
- Proficiency with tools such as Jir...