Support Manager

Support Manager vacancy in Dibba-El-Fujairah UAE

Support Manager - Dibba-El-Fujairah, UAE

Our company is seeking a highly motivated and experienced Support Manager to join our team in Dibba-El-Fujairah, UAE. This position is suitable for men and does not require English proficiency. We also offer visa sponsorship for qualified candidates.

As a Support Manager, you will be responsible for managing and overseeing the daily operations of our support team. This includes providing guidance and support to team members, ensuring timely resolution of customer issues, and maintaining high levels of customer satisfaction.

Key Responsibilities:

1. Manage and lead a team of support staff
2. Provide training, coaching, and mentorship to team members
3. Monitor team performance and ensure targets are met
4. Respond to customer inquiries and resolve issues in a timely manner
5. Maintain accurate records of customer interactions and t...