Support Operation Specialist

Tel Aviv-Yafo, Tel Aviv District, Israel • Posted April 12, 2026

Job Type: Full-time

Location: Tel Aviv-Yafo, Tel Aviv District

Posted: April 12, 2026

Category: Other-General

Application Deadline: May 22, 2026

Role Description

 
  Description 
 SuperCom's IoT division is seeking an enthusiastic, collaborative, and highly motivated Support Operation Specialist to join our dynamic team. We are looking for someone who thrives in a fast-paced environment and welcomes new challenges every day. 
 The position includes:
 Device Configuration and Equipment Management - Ensure smooth operation and timely delivery of devices, including managing equipment supply chains and stock levels.
 Data Analysis and Process Improvement - Analyze customer concerns and service requests to identify trends and implement process improvements for enhanced efficiency.
 Knowledge Management - Develop and maintain comprehensive knowledge bases, ensuring easy access to solutions for internal and external stakeholders.
 New Version Releases - Partner with the development team to test and implement new software versions, guaranteeing seamless updates for customers.
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