Support Services Product Manager

Markham, Ontario, Canada • Posted March 11, 2026

Job Type: Full-time
Location: Markham, Ontario
Posted: March 11, 2026
Category: Operations Specialties Managers
Application Deadline: April 20, 2026

Role Description

Description and Requirements

We are looking for an experienced product manager, preferably with knowledge of the Education and Gaming segments. In this role, the product manager will be responsible for developing and maintaining services sold in the K-12 / Higher-Ed and Gaming segments. Our team members work from home, so you must have the right mindset and work ethic to be successful as a member of our team. We expect a product manager to be available and work from their home office during normal business hours.

What You’ll Do:

You will…

  • Be responsible for partnering with our Education segment and Geo sales teams to increase services attach rates.
  • Be responsible for partnering with the Consumer Gaming product and Geo team to increase services attach rates.
  • Develop Education and Gaming specific services to meet business objectives and create real value and/or resolve customer pain points.
  • Integrate both segment s...
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