Support & Team Lead

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals with over 145 years of service excellence.

Job Description

The Support & Team Lead serves as the primary service coordinator for a designated Digital Certification & Inspection Services support team. The role acts as the local counterpart to the tower’s service management, ensuring that service directives, operational priorities, and performance expectations are executed effectively across tower operations. The coordinator orchestrates day‑to‑day tower activities across L3 Support & Development levels, driving service stability, resolving operational issues, and maintaining alignment with business needs.

Daily to Weekly Responsibilities

• Coordinate daily service execution across L3 Support & Development teams, ensuring al...