Support, Technical Account Manager

Kraków, Lesser Poland Voivodeship, Poland • Posted June 02, 2026

Job Type: Full-time

Location: Kraków, Lesser Poland Voivodeship

Posted: June 02, 2026

Category: Computer Occupations

Application Deadline: July 12, 2026

Role Description

  The Basics: 
 At Tanium, our Support TAM fulfills a necessary role in our organization to serve our customers by resolving technical issues and answering technical questions that customers have in a timely manner. With a primary focus on customer satisfaction, Support TAMs work both reactively and proactively to improve the overall experience of our enterprise customers when using Tanium. This role will report to a Support Manager. As a Support TAM, you’ll have continuous opportunities to apply your best technical skills while building new skills ranging from scripting to debugging.
  What You’ll Do: 
 Assisting customers by: Triaging inbound support casesSolving customer support casesWorking with other Support Engineers to assist with their assigned casesAnswering customer questions in the Tanium community site 
 Improve customer experience by: Documenting best practicesTracking activity, documenting root cause, and reportingServing a...
                

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