Switchboard Operator

Description We are looking for a dedicated Switchboard Operator to join our team in Seattle, Washington. In this role, you will handle high-volume communication tasks within a hospital environment, ensuring efficiency and attention to detail in every interaction. This is a long-term contract position offering a unique opportunity to contribute to critical hospital operations.

Responsibilities:
• Manage and transfer a high volume of incoming calls across the hospital system with care and accuracy.
• Promptly activate and announce emergency codes, such as medical emergencies or fire alarms, with precision and urgency.
• Respond effectively to high-pressure situations, including initiating lockdown procedures as needed.
• Create and manage communication pages using a ticket-based system to ensure timely delivery.
• Support patient communication needs, including calls placed through bedside systems.
• Deliver clear and detail-oriented overhead announcements to ma...