Systems Engineer

Makati, Metro Manila, Philippines • Posted June 01, 2026

Job Type: Full-time

Location: Makati, Metro Manila

Posted: June 01, 2026

Category: Computer Occupations

Application Deadline: July 11, 2026

Role Description

JOB SUMMARY
Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.

Job Description
• Provide first level support to clients
• Answering phone calls, respond to email and remote support
• Responsible for handling Ticketing System
• Monitor, assign, distribute response, update tickets
• Ensure to meet Service Level Agreement
• Generate summary reports for each clients
• Internal Support (NGT Office)
• Hardware and Software troubleshooting
• Network Troubleshooting
• Office application Installations
• Document events, problems and their resolution and logs.
• Other tasks may be given by Immediate Supervisor
• First Level support for different solutions
• Res...
                

Interested in this role?

Click the button below to start your application for Systems Engineer at Next Generation Technologies Global Inc.

Apply Now