T2 - Associate Operations

Gurugram, Haryana, India • Posted June 04, 2026

Job Type: Regular

Location: Gurugram, Haryana

Posted: June 04, 2026

Category: Business Operations Specialists

Application Deadline: July 14, 2026

Role Description

Role
 DescriptionAn associate is responsible for ensuring we deliver timely and accurate information to all participants. Associate should identify process improvements by identifying issues, process delays, and quality problems and recommend solutions. Should work with the Leads and others to resolve participant issues.
Key Responsibilities: -
Understands and contributes positively to meeting client SLA’s, PG’s.
Maintain internal & client defined quality scores.
Ability to prioritize work continually and produce a significant volume of work efficiently within performance standards.
Ensuring proper documentation and follow-ups and follow SOP’s
Articulate complex client plans and provisions in a simplified and understandable manner to take an informed decision.
Helps in identifying issues, process delays, and quality problems and recommends solutions and executes.
Work with leads to ensure deliver...
                

Interested in this role?

Click the button below to start your application for T2 - Associate Operations at Alight.

Apply Now