Team Lead Customer Service

Langley, British Columbia, Canada • Posted March 23, 2026

Job Type: Full-time

Location: Langley, British Columbia

Posted: March 23, 2026

Category: Information and Record Clerks

Application Deadline: May 02, 2026

Role Description

 Our team in  Langley  currently has an opening for a  Team Lead Customer Service  
 
  YOUR ROLE & RESPONSIBILITIES 
  Job Summary: 
 The Customer Service Team Lead is responsible to service our customers by leading their team ensuring customer excellence. The Customer Service Team Lead will support in driving profitability through active service excellence, key performance indicators and commercial excellence activities within their region. Successful Customer Service Team Leads can expect to follow a career path leading to other roles. 
  Job Description:  
 Develop and drive Customer Service Excellence 
 Participate in and/or initiate ongoing process improvements related to the standardization, efficiency and effectiveness of customer service 
 Assist Customer Service Managers in daily meetings including reviewing open orders, summary of statistics, credit blocks, lost opportunities,...
                

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